Compliance

SMS Notification Consent

GoPedl is a bicycle rental service operated by Lockr Labs LLC.

Want to try it yourself? Walk through the live opt-in flow →

Program overview

Program name: GoPedl SMS Notifications

Message types: GoPedl sends transactional SMS messages only, including:

  • booking confirmations;
  • rental start and end reminders;
  • rental expiration notices;
  • unlock notifications;
  • and account-related alerts.

No marketing or promotional messages are sent.

Message frequency: Varies based on your rental activity.

Message and data rates: Message and data rates may apply.

Opt out / help: Reply STOP to opt out at any time, or HELP for assistance.

Support contact: contact@lockrlabs.com

How users opt in

  1. Download the GoPedl app from the Apple App Store.
  2. Begin account registration and enter your mobile phone number.
  3. Verify your number with the one-time passcode we send you.
  4. Check the SMS consent checkbox, which is unchecked by default.
  5. Your account is created.

Your mobile phone number is collected in the phone number input field on the registration screen, shown in Screenshot 1 below. All SMS notifications are sent to this number.

This in-app checkbox is the only way to opt in to GoPedl SMS notifications.

Consent to SMS is not required to create an account or to rent a bicycle. The consent checkbox is optional and unchecked by default; leaving it unchecked does not block account creation or rental.

Consent language shown at signup

The following consent language is presented at signup. It is shown here as real, selectable text (not an image):

I agree to receive SMS notifications from GoPedl regarding rentals, booking reminders, unlock notifications, and account-related messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. See our Privacy Policy and Terms of Service.

The checkbox above is shown in its default state: unchecked. Consent is optional — leaving it unchecked does not block account creation or bicycle rental.

Screenshots of the opt-in flow

Step 1 — The user enters their mobile phone number in the phone number input field on the registration screen.
Step 1 — The user enters their mobile phone number in the phone number input field on the registration screen.
Step 2 — The user verifies their number by entering the one-time passcode.
Step 2 — The user verifies their number by entering the one-time passcode.
Step 3 — The SMS consent checkbox in its unchecked default state, with the full disclosure text.
Step 3 — The SMS consent checkbox in its unchecked default state, with the full disclosure text.
Step 4 — The user checks the box to opt in.
Step 4 — The user checks the box to opt in.
Step 5 — Confirmation SMS: GoPedl: You're subscribed to recurring rental notifications. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
Step 5 — Confirmation SMS: GoPedl: You’re subscribed to recurring rental notifications. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

Opting out

STOP: Reply STOP to any GoPedl SMS message to opt out. We honor STOP requests immediately and stop sending SMS messages to that number.

HELP: Reply HELP to any GoPedl SMS message to receive support contact information, including our support email contact@lockrlabs.com.

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