Compliance

SMS Notification Consent

GoPedl is a bicycle rental service operated by Lockr Labs LLC.

Program overview

Program name: GoPedl SMS Notifications

Message types: GoPedl sends transactional SMS messages only, including:

  • booking confirmations;
  • rental start and end reminders;
  • rental expiration notices;
  • unlock notifications;
  • bike-share invitations;
  • and account-related alerts.

No marketing or promotional messages are sent.

Message frequency: Varies based on your rental activity.

Message and data rates: Message and data rates may apply.

Opt out / help: Reply STOP to opt out at any time, or HELP for assistance.

Support contact: info@lockrlabs.com

How users opt in

  1. Create an account in the GoPedl app at app.gopedl.com.
  2. Verify your mobile phone number.
  3. Check the SMS consent checkbox, which is unchecked by default.
  4. Your account is created.

Consent to SMS is not required to create an account or to rent a bicycle. The consent checkbox is optional and unchecked by default; leaving it unchecked does not block account creation or rental.

Consent language shown at signup

The following consent language is presented at signup. It is shown here as real, selectable text (not an image):

I agree to receive SMS notifications from GoPedl regarding rentals, booking reminders, unlock notifications, and account-related messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. See our Privacy Policy and Terms of Service.

The checkbox above is shown in its default state: unchecked. Consent is optional — leaving it unchecked does not block account creation or bicycle rental.

Screenshots of the opt-in flow

GoPedl registration form showing the SMS consent checkbox in its unchecked default state
Step 1 — Registration form with the SMS consent checkbox unchecked (default state).
GoPedl registration form showing the SMS consent checkbox checked after the user opts in
Step 2 — The user checks the SMS consent checkbox to opt in.
Confirmation SMS from GoPedl reading: You're subscribed to rental notifications. Msg frequency varies. Msg and data rates may apply. Reply HELP for help, STOP to cancel.
Step 3 — Opt-in confirmation SMS received after signup: “You’re subscribed to rental notifications. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.”

Opting out

STOP: Reply STOP to any GoPedl SMS message to opt out. We honor STOP requests immediately and stop sending SMS messages to that number.

HELP: Reply HELP to any GoPedl SMS message to receive support contact information, including our support email info@lockrlabs.com.

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